FAQ
What types of security services do you offer?
Our security guard company offers a comprehensive range of services tailored to meet diverse security needs. These include:
- Onsite Security Guards: Highly visible and trained personnel to provide a physical security presence, deter crime, and ensure safety.
- Mobile Patrol Services: Marked vehicles and security officers conducting regular or random patrols of your property to enhance surveillance and responsiveness.
- Event Security: Professional security teams to manage crowds, control access, and ensure the safety and smooth operation of events of any size.
- Construction Site Security: Specialized security solutions to prevent theft, vandalism, and unauthorized access to construction sites and equipment.
- Loss Prevention: Strategies and personnel focused on minimizing theft and shrinkage in retail environments.
- Alarm Response: Prompt and professional response to alarm activations, investigating the cause and taking appropriate action..
We work closely with our clients to understand their specific requirements and develop customized security solutions that provide optimal protection and peace of mind.
Are your security guards licensed and trained?
Yes, all of our security guards are fully licensed and undergo comprehensive training. This includes [mention specific training areas like de-escalation techniques, emergency response, first aid/CPR, site-specific protocols, etc.] to ensure they are well-prepared to protect your property and personnel.
Are you insured and bonded?
Yes, absolutely! We are fully insured and bonded. This provides an extra layer of protection and peace of mind for our clients, demonstrating our commitment to professionalism and accountability.
What kind of reports do you provide?
Our guard tour software offers significant advantages for you and relies on your security needs. It provides you with enhanced transparency, accountability, and ultimately, greater peace of mind. Here’s a breakdown of its importance for them:
Enhanced Transparency and Real-Time Visibility:
- Proof of Presence: The software provides verifiable proof that the guards are conducting their patrols as scheduled. Through features like GPS tracking, timestamped checkpoints, QR codes, and real-time reporting, you can see exactly when and where their security personnel are. This eliminates doubts about whether patrols are actually happening.
- Incident Reporting in Real-Time: Guards can log incidents, observations, and maintenance issues directly through the mobile app, often including photos and detailed descriptions. This instant reporting keeps you informed of any security breaches, hazards, or other relevant events as they occur, allowing for quicker response and resolution.
- Customized Reporting and Analytics: Your clients can receive tailored reports on patrol activity, incident trends, and response times. This data provides valuable insights into the effectiveness of the security services and helps them identify areas for improvement or potential vulnerabilities.
Increased Accountability and Reliability:
- Verification of Completed Tasks: The software ensures that assigned tasks and checkpoints are completed according to the agreed-upon schedule. Clients can verify that specific areas were checked and that required actions were taken.
- Improved Guard Performance: Knowing their activities are being monitored can lead to increased diligence and professionalism among your security personnel. The system helps ensure adherence to protocols and standards.
- Reduced Liability: Accurate and detailed records of patrols and incidents can be crucial in mitigating liability in case of accidents or security breaches on their property. The software provides a clear audit trail of security activities.
Improved Efficiency and Cost-Effectiveness:
Here are some of the reports our security guard company typically provides:
- Daily Activity Reports (DARs): These are detailed logs of the security officer’s shift, including patrols conducted, incidents observed, and any actions taken.
- Incident Reports: These are comprehensive accounts of specific events such as security breaches, accidents, suspicious activity, or rule violations. They include details like the time, location, individuals involved, and a narrative of what occurred..
- Visitor Logs: We maintain records of individuals entering and exiting the premises, including their names, arrival and departure times, and purpose of visit.
- Parking Violation Reports: If applicable, our officers can document and report any parking infractions on the property.
- Emergency Response Reports
What are your rates?
The rates for our security guard services vary depending on several factors. To provide you with an accurate quote, we need to understand your specific needs. Here are the key elements that influence the cost:
Factors Affecting Our Rates:
- Type of Security Service: Different security needs require different levels of expertise and resources. Examples include:
- Unarmed Guard: Suitable for general deterrence and observation. Typically less expensive.
- Armed Guard: Licensed to carry firearms and trained for higher-risk situations, commanding a higher rate.
- Mobile Patrol: Involves guards patrolling larger areas, often priced differently than static guarding.
- Event Security: Short-term security for events, with rates depending on the size and nature of the event.
- CCTV Monitoring: Remote surveillance services.
- Level of Security Required: The complexity and intensity of security needed will impact the cost. This includes factors like:
- Risk Assessment: Higher-risk areas or situations may require more experienced or armed guards.
- Coverage Hours: 24/7 coverage will naturally cost more than part-time security. Longer hours or irregular schedules may also incur higher costs due to staffing requirements and potential overtime.
- Number of Security Guards: The more guards required, the higher the overall cost.
- Experience and Training of the Guard: Guards with more experience, specialized training (e.g., CPR, first aid, crisis management), or certifications typically command higher rates. Prior law enforcement or military experience can also be a factor.
- Location: Rates can vary based on geographic location, with urban areas or those with higher crime rates potentially having different pricing.
- Contract Duration: Long-term contracts may sometimes qualify for discounts.
REQUEST QUOTE:
- Unarmed Security Guard: $40 – $45 per hour.
- Armed Security Guard: $45 – $60+ per hour.
- Mobile Patrol: $1,850 per month or $60 per hour.
- Event Security: $75 – $80+ per hour.
- Off-duty Police: $70 – $100+ per hour.
How to Get an Accurate Quote:
To provide you with a precise rate, we recommend the following:
- Conduct a Site Assessment: We can assess your property or event to understand the specific security challenges and needs.
- Define Your Security Goals: Clearly outline what you need to achieve with our security services (e.g., deter theft, control access, ensure safety).
- Determine the Type of Service: Specify whether you require armed or unarmed guards, mobile patrols, event security, or other specialized services.
- Estimate Coverage Hours: Let us know the duration and frequency of the security coverage you need.
Once we have this information, we can develop a customized quote that accurately reflects your requirements. Please contact us to discuss your needs in detail, and we’ll be happy to provide you with a tailored proposal.